Submit Issues to Marchena Jira

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Apart from general issues about mis-functional bugs in Marchena framework and processors or feature requirements for Marchena, there will be lots of runtime issues about failing to process a particular media file or a particular type of media files or generated media files having unexpected results.

Those kinds of issues could be caused by many factors, such as:

  • Unsupported media types or unsupported varieties of generally supported media types
  • Corrupted media file structures or contents
  • Encrypted media files
  • Missing linked external files or missing used fonts
  • Missing key header information

Marchena users should always consult following guides as well as use your own knowledges to verify media files, and only submit issues which are not caused by problematic media files.


Guide To Varify Media Files

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